Testimonials & Reviews

See what some of our past client have to say about us!

Without question I am going back to Don & Sons.

I highly recommend Don & Sons for all your automotive body repair needs. Todd greeted me and spoke with me about the process. Nick worked with me on an estimate and then worked with my insurance company. I was provided a free loaner car and Carrie kept me up-to-date on the repair progress. And the cherry on top was it was done ahead of schedule. I hope I won’t need their services in the future but if I should need body work again, without question I am going back to Don & Sons.

— Jacqui

Such a great expereince..

I had such a great experience with Dons & Sons! I was recently in an accident and Keri at the front desk walked with through the entire insurance process and answered all my questions. The mechanic walked me through all the damages on my car and provided insight as the what exactly they were going to do to my car! (Unlike my insurance agent). Overall, I had a great experience and would definitely recommend them! Also, they vacuumed my car. Nice touch!

— Britt

Best Experience Ever!

Best experience ever! My car looked brand new at pick up. All their fees are posted behind the receptionist desk, no hidden charges and no surprises. This a great business, they really care about the end result. This will be my go to shop!!!! (But I hope I never need use a body shop again)

Thank you for a wonderful job Don & Sons staff!!!!

— Sarah

Very thankful I took my vehicle here after my accident.

Very thankful I took my vehicle here after my accident. Not being from Iowa, they were very helpful with the process of getting my car fixed and thorough with my estimate! Would recommend this shop to anyone. Thank you for getting me back on the road! Greatly appreciated.

— Hannah

They did a great job!!!

They did a great Job!!! and I had them detail our Tahoe and it came back looking like came off the show room. I highly recommend Don and Sons. I have been using them for over 12 years and have never been disappointed.

— Ed

Nick and Dons Sons do great Work.

Just got my car back! It looks great. They even cleaned my car mats and vacuumed up my kids crumbs from the back seat! Nick and Dons sons definitely do good work. Thank you.

— Sarah

Google Reviews

  • My Alfa Romeo was hit in a parking lot and the Don and Sons team not only fixed it perfectly to the point you can’t tell it was in an accident, they also helped me pressure the insurance company of the at fault driver to pay the entire bill, which they were trying not to pay for the added details that made the repair so good. All in all, they made this a great experience. Some time later, my wife’s car was rear ended and they did the same for her, fixed it great and insurance paid for everything, but I wasn’t totally happy with the paint texture. They took it back in the shop without question and redelivered it to me the next day looking exactly like I hoped. Really appreciate when I am heard and get the quality my cars deserve, I will not go anywhere else for body/paint.

    Kyle Ferris Avatar Kyle Ferris
    March 11, 2023

    Accident with the car and had it towed to Don & Sons. While the insurance company's process was painful (took me 8 days to get the car towed there), Don & Sons was professional, PROMPT, and very courteous. They evaluated the car and reported to the insurance company that very day. They also gave me an idea of the next steps in the insurance process so I was ready for it. THANK YOU SO MUCH!!

    Sandy Goff Avatar Sandy Goff
    November 29, 2022
  • I have been to this shop several times since I moved here and am always pleased with the customer service and honesty of the machanics. They never pressure me to get more then I came in for. They do a great job and are easy to work with.

    Jennifer Marcus Avatar Jennifer Marcus
    October 29, 2022

    After getting a smaller dent in a parking lot accident, repairs were done to perfection, inside of the car detailed beautifully, and the car was done earlier than expected. I received a few updates through the process also. Great Service, Very Happy!!!

    Tim Rasmussen Avatar Tim Rasmussen
    October 3, 2022
  • We have had different work done at Don & Sons over the years. They do good work and take care with my vehicle. I have always appreciated their customer service and today it was exceptional. Travis took the time to help a frazzled person with a small job. Thank you so much!

    RM Burlingame Avatar RM Burlingame
    July 20, 2022

    I'd been having suspension/handling issues for months and even after new suspension put on, the problem still persisted. I'd been to numerous mechanics in Ames for several months to troubleshoot the issue to no avail. I went to Don and Sons for some much needed assistance. Todd Martin took the time to test drive my vehicle and identify the issue I had been having. He and his team put my car up on the hoist and found mud caked up and into my tires, cleaned that all up, then took my car to Jeff at Trickle's for further analysis. The mechanic at Trickle's finally has a diagnosis for me...finally! When I spoke with Todd after I spoke with the mechanic at Trickle's, he told me I didn't owe them anything but a good plug on a Google review. Todd and Don and Son's went above and beyond to help me and get me headed in the right direction to solve a months long problem. And after they did all that, they wouldn't take any payment from me when I offered. Count on not only your much earned glowing Google review but that case of beer is coming for your shop guys! I can't thank Todd Martin and the team at Don and Sons for their courtesy, time, and efforts to sincerely help me. Class act all around and I'll let anyone know about what a great group they are. THANK YOU TODD and the shop guys at Don and Sons! YOU ROCK!

    Barry G Avatar Barry G
    July 19, 2022
  • I was in an accident that was a bit complicated insurance wise (45% my fault, 55% the other party) and Don & Sons handled all the back end stuff with State Farm. I really appreciated it! The staff was friendly and even stayed past 5 so I could pick my car up when it was finished.

    Abbie Parizek Avatar Abbie Parizek
    July 14, 2022

    Was in a crash nearby and the customer service here was fantastic as I sorted everything out between me, the shop, and insurance.

    Eli Wojahn Avatar Eli Wojahn
    March 4, 2022
  • Don & Sons did a thorough, professional job on my car, and got me back on the road quicker than I expected. It's a load off my mind to have them taking care of my car because I know there is nothing to worry about when it's in their hands.

    Marauder 36 Avatar Marauder 36
    January 16, 2022

    Had my tail light smashed and bumper brackets destroyed. They fit me in on a full day, did a bit of work whenever they had the chance, and got it back to me in half the time than they anticipated. The cost was reasonable and the staff members were all friendly and helpful.

    Noah Hoag Avatar Noah Hoag
    October 8, 2021
  • Hands down the best body shop in Ames! Kurt was super nice and professional! Will definitely recommend my friends to them!!

    Kevin Feng Avatar Kevin Feng
    August 11, 2021

    My repair of my 2016 Chrysler Town & Country back door & glass replacement looks great. Todd & Carrie were patient & kind as my insurance was slow approving repairs via e-mails back & forth not in person. I stopped @ shop daily or called in person almost daily for 2 weeks till work completed. Van was detailed beautifully when I picked it up. Not that nice since brand new in 2016. Would recommend Don & Sons for sure. Thank you Marsha

    Marsha Taylor Avatar Marsha Taylor
    June 18, 2021
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